EXCHANGES

Free exchange within 7 Days - If there is a defect in the product you purchased you need to contact me within 7 days of receiving your product. Penny B Studio is not liable for this shipping.

REFUND POLICY

Guarantee - We are confident that you will be delighted and very pleased with your purchase from Penny B Studio. If there is a reason that you are unhappy with your purchase we will be happy to refund your purchase price or give you merchandise credit, not including any shipping charges. Refunds - Please let us know within 7 days of receiving your item that you intend to return it. Return Shipping fees need to be paid by the buyer. Shipping Fees - NON Refundable

DIRECT ORDERS

You can place orders directly with us. Phone, Whatsapp or E-mail your order to us. Contact information is on the contact page. Payment: EFT, Bank deposit or Credit Card via a website link

DELIVERY

- All items are IN STOCK and ready to courier - Order sent via Courier - Parcels are packed and sent within 24 hours UNLESS otherwise stated - For Nuts and Fruit Pre-Order Hampers - Be sure to double check the delivery time on the product page